"You have done a great job on these DVD's. I especially admire what you did on the .... sailing trip.
I hadn't seen these 8mm films for ages, and after seeing them, I want to edit some of them out. I thought I'd make a list of the changes I'd like to see and get it to you, and then we could have a conversation about them if needed."

>>We offer a level of personal contact and attention other services can't seem to afford to offer<<

"These came out better than I imagined!"

>>We enjoy giving our customers meaningful keepsakes<<

"Thank you for such great notes and feed-back. I really enjoyed seeing what was really on the films per your description. I am pleased the film was redeemable and I appreciate your expertise in completing my goal to give my family some quality memories."

>>We work with you in an ongoing way of ensuring that you will like what you see<<

"The presentation and content of the discs we have purchased pleases both of us. We will recommend your services to anyone else who may be thinking of doing the same thing."

>>This is why we do it, to please our customers and promote our business<<